Job Roles and Responsibilities

Chief Executive Office – CEO:
 Increases management’s effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers, communicating values, strategies, and objectives, assigning accountabilities, planning, monitoring, and appraising job results.
 Creates, communicates and implements the organization’s vision, mission, and overall direction – i.e. leading the development and implementation of the overall organization’s strategy.
 Responsible for fixing prices and signing business deals.
 Responsible for providing direction for the business.
 Responsible for signing checks and documents on behalf of the company.
 Evaluates the success of the organization.
 Reports to the board.

Admin & HR Manager:
 Responsible for overseeing the smooth running of HR and administrative tasks for the organization.
 Maintains office supplies by checking stocks; placing and expediting orders; evaluating new products.
 Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs.
 Defines job positions for recruitment & managing interviewing process.
 Carries out staff induction for new team members.
 Responsible for training, evaluation, and assessment of employees.
 Responsible for arranging travel, meetings, and appointments.
 Oversees the smooth running of daily office activities.

Store Manager:
 Ensures that proper records of consumers are kept and warehouse does not run out of products.
 Ensures that the storage facility is in tip-top shape and goods are properly arranged and easy to locate.
 Controls consumer’s distribution and supply inventory.
 Supervises the workforce on the ADDE International sales floor.
 Responsible for managing the daily activities in the store/warehouse.

Merchandise Manager
 Manages vendor relations, market visits, and the ongoing education and development of the organizations’ buying teams.
 Helps to ensure consistent quality of consumer electronics are purchased and retailed/supplied at a good price that will ensure we make good profit.
 Responsible for planning sales, monitoring inventory, selecting the merchandise, and writing and pricing orders to vendors
 Ensures that the organization operates within the stipulated budget.

Accountant Manager:
 Responsible for preparing financial reports, budgets, and financial statements for the organization.
 Provides management with financial analyses, development budgets, and accounting reports.
 Responsible for financial forecasting and risk analysis.
 Performs cash management, general ledger accounting, and financial reporting.
 Responsible for developing and managing financial systems and policies.
 Responsible for administering payrolls.
 Ensures compliance with taxation legislation.
 Handles all financial transactions for the organization.
 Serves as an internal auditor for the organization.

 Ensures that all contacts with clients (e-mail, walk-In center, SMS, or phone) provide the client with a personalized customer service experience of the highest level.
 Through interaction with customers on the phone, uses every opportunity to build client’s interest in the company’s products & services.
 Responsible for monitoring and recording inventory and stock levels, electronic sales associates periodically check inventory, comparing it to expected levels, and taking note of discrepancies or missing stock.
 Help customers choose electronic equipment and devices, such as mobile phones, televisions, game consoles, and computers.

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